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Privacy Policy

Privacy Policy
Badge of Hope

Last Updated: June 26, 2025

At Badge of Hope (“we,” “us,” or “our”), a federally registered Canadian charity, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws. By using our website www.badgeofhope.org, you consent to the practices described in this policy.
 
1. Personal Information We Collect
We collect the following types of personal information:
  • Contact Information: Name, email address, phone number, or other details you provide when submitting our Contact Us form or signing up for our mailing list.
  • Website Usage Data: Information collected passively through standard web server logs, such as IP addresses, browser type, and pages visited, to maintain and improve our website.
2. How We Collect Personal Information
We collect personal information when you:
  • Submit a Contact Us form on our website.
  • Sign up for our mailing list to receive newsletters or updates.
  • Visit our website, where standard web server logs automatically record usage data.
3. How We Use Your Personal Information
We use your personal information to:
  • Respond to inquiries submitted through our Contact Us form.
  • Send newsletters, updates, or information about our programs, events, or fundraising campaigns (with your consent).
  • Improve our website’s functionality and user experience through server log analytics.
  • Comply with legal obligations, such as record-keeping requirements for registered charities under the Canada Revenue Agency (CRA).
4. Sharing Your Personal Information
We do not sell, rent, or trade your personal information. We may share your information with:
  • Service Providers: Third-party providers, such as WordPress plugins or cloud email services, that process data on our behalf under strict confidentiality agreements.
  • Legal Requirements: When required by law, such as to comply with CRA audits or court orders.
5. Data Storage and Security
Your personal information is stored on secure servers and cloud email services with modern encryption to protect against unauthorized access, loss, or misuse. While we implement industry-standard security measures, no system is completely secure, and we cannot guarantee absolute security.
 
6. International Data Transfers
Some personal information may be stored or processed on U.S.-based servers (e.g., through WordPress plugins or cloud email services). We ensure that any data transferred outside Canada is protected in accordance with PIPEDA through contractual safeguards with our service providers.
 
7. Cookies and Website Analytics
Our website uses standard web server logs to collect usage data, such as IP addresses and browser information, for site maintenance and improvement. We do not use third-party analytics tools like Google Analytics. You can manage cookie preferences through your browser settings.
 
8. Your Rights
Under PIPEDA, you have the right to:
  • Access: Request a copy of the personal information we hold about you.
  • Correct: Request corrections to inaccurate or incomplete information.
  • Withdraw Consent: Opt out of communications (e.g., newsletters) at any time by clicking “unsubscribe” or contacting us.
  • Complain: Contact us or the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.
To exercise these rights, contact us at info@badgeofhope.org.
 
9. Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements (e.g., CRA record-keeping obligations). When no longer needed, we securely delete or anonymize your data.
 
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.
 
11. Compliance with Canada’s Anti-Spam Legislation (CASL)
We comply with CASL by obtaining your consent before sending electronic communications (e.g., newsletters) and providing clear unsubscribe options in all emails.
 
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
 
Contact Us
For questions or concerns about this Privacy Policy or our privacy practices, please contact:
Badge of Hope
Email: info@badgeofhope.org
CRA Registered Charity Number: 711765016RR0001